Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the intuitive Help Center included in - a div of’s Control Panel. It boasts an enormous knowledge base with commonly asked questions and comprehensive help articles compiled by our knowledgeable customer support team.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a selection of instructional video tutorials that detailedly show how you can handle a typical issue connected with your Linux cloud hosting account. You will find the how–to videos in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 customer service with a one–hour support ticket response guarantee. A team of skillful technicians will be available to you to answer all the inquiries that you might have. During non–busy hours, an answer will be supplied in even less than 20 minutes.