A 99.9% Server Uptime
Our cloud hosting platform is based on a reliable, enterprise–class hardware configuration and a heavily tweaked Linux variation. Thus, no matter what your site is, or how many web site visitors you’ve got, or even if there is a DoS attack, our hosting servers will stay up and running and your websites will remain visible online.
All Linux cloud hosting packages feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you wish to offer a superior hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure a super–fast connection speed with the rest of the world.
And thanks to this, irrespective of which datacenters you select: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done pretty much everything to decrease all possible risks with our cloud hosting packages and regardless of the fact that we offer top–notch client support, there are cases when the customer is just not content with what we have to offer. Or he wants to move to a more powerful web hosting solution, like a virtual private server or a dedicated hosting server.
Because of this, our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not completely satisfied, we will give you your money back.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you probably know how infuriating this can be, particularly if your web site is on the line. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be available to you and they will get back to you in under 1 hour. And the best thing is that their average response time is below twenty minutes!