Phone Support in Cloud Hosting
As we have live telephone support 14 hours a day, you can get in touch with us and talk with our customer support representatives to get more info about the Linux cloud hosting that we provide and make sure that our servers match the system requirements for your web sites before you purchase anything. For your benefit, we have phone numbers on as many as 3 different continents so that you will be able to call the one closer to you - in the USA, the UK or Australia. In case you're already an existing customer, you'll be able to call about general and billing issues, and about some tech matters. In case the problem is strictly technical or it requires more time to investigate, you'll have to employ our ticketing system, that will allow both you and our technical support team to keep track of the details supplied by both sides.
Phone Support in Semi-dedicated Hosting
When you need more info regarding the Linux semi-dedicated hosting that we supply, you will be able to call some of the three support phone lines that we have around the globe - in the United States of America, the United Kingdom and Australia. By doing this, you can check ahead of time if our solutions will be suitable for your web sites. In case you're already our customer and you have a semi-dedicated account, you'll be able to get in touch with us on the phone for fourteen hours every day about any kind of billing or basic matters. For entirely technical issues you will need to take advantage of our ticketing system so as to get in touch with our tech support as someproblems simply need extra time to be dealt with, still we can help you over the phone with a number of minor tech issues as well, saving you efforts and time.