A live chat is a real-time method of communication between a website hosting supplier's support crew and its customers. It's an efficient method to get some info about the web hosting services or have some problem resolved because you are talking to a live representative. The advantages of using a real-time chat service instead of calling or opening a ticket are the smaller chance of mistakes at the time you exchange information like usernames or domain names, the more rapid response time since the communication is live plus the fact that you don't have to stay on the chat constantly - you're able to do something different while the representative investigates the issue in question. What's more, you can connect with a live chat room from any computer that's connected to the world wide web, avoiding the phone fees that you will need to pay in case you're calling to another country.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all Linux cloud hosting that we offer and we are able to support you with almost everything live. In case you do not have an account with our company yet, we are able to provide you with more details about the plans to help you to get the most suitable plan. In case you are an existing customer, we will be able to assist you with any general or billing issue plus with lots of common tech problems, for instance an email address setup in a desktop email client. In case you cannot call us for whatever reason or you are in some country where we don't have a local phone number, our live chat will be the best way to get in touch with us. Of course, some situations need additional time to examine and test, which means that you will need to open a ticket to our technicians, still, we are able to save your time and assist you with numerous problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all of our potential and current customers. If you're searching for a new hosting account, you can chat in real time to one of our representatives and receive more details about our Linux semi-dedicated hosting so as to select the perfect package for your sites. If you already have an account with us, we will be able to assist you timely with general, billing and 1st level technicalmatters. Though sometimes you'll need to open a ticket since there're issues that cannot be resolved on the live chat, we can assist you with numerous basic jobs, like setting up an email account in an email client or forwarding one domain name to another. As a result, you'll get prompt support and you'll save many hours.